Like or not, if you own a vehicle, you will be scheduling an appointment for repairs or servicing sometime during your ownership; at minimum, for routine oil changes. The big question now is where to go for service.
Read on for some helpful insight on choosing a local Hilton Head auto repair shop versus the dealership’s service department.
Dealership Service Department
Dealership auto repair shops and service departments specialize in repairing and maintaining your car brand only. They employee specialized mechanics to specifically address your vehicle’s health. It is not surprising to know that many dealerships work on hundreds of cars a month. This means that some customers will inevitably experience longer delays in getting in for repairs. When you do take your car to the dealership, you will likely meet with a service advisor who will determine your car’s needs. It is very unlikely that you will meet the actual mechanic one-on-one.
Why sit in the dealership having your car fixed when you can relax at home? Ask about SCE’s FREE local pickup and delivery.
“There is just something about having a one-on-one conversation with the person fixing your car. It builds your confidence and assurance that the job will be properly done. ”
-CHRIS ARNOLD, OWNER, SCE AUTO
Local Auto Repair Shops
Auto repair shops are typically much smaller businesses where customers meet directly with the mechanic working on their car. These shops do not specialize in one particular car brand like the dealership repair shops. Instead, they work on a cross-section of car brands like European, Import, and so on. Some independent auto shops even honor third-party warranties.
When it comes to experience and skill-set, local auto shop technicians can also be as technically proficient as factory-trained dealership mechanics. Some auto repair shops were even started or staffed by former technicians at dealership shops.
Personalized Customer Service
When it comes to customer and personalized service, it easier to build a personal relationship with a local auto shop. There is just something about having a one-on-one conversation with the person fixing your car. It builds your confidence and assurance that the job will be properly done. Shops like SCE Auto start from scratch to build relationships with paying customers and truly appreciate the business.
Difference In Overall Cost
Auto repair shops fix all types of vehicles which makes the labor costs lower. In addition, dealerships pay higher salaries for manufacturer-trained and highly experienced dealer-technicians. It should be no surprise that you will pay a higher price for their services. Generally, it is cheaper to repair your car at a local auto shop like SCE Auto.
Schedule A Service Appointment
The decision to go to a dealership or auto repair shop is yours to make. Choose what works best for you and your car. If you are interested in a FREE quote, or have more questions, contact us directly by clicking here or call 843.804.8311.